# Global interactive flat panel display provider saved $150K with Shippabo’s freight

## Overview

"**We saved over $150,000 by switching to**  
**Shippabo through an annual fixed rate**  
**contract.** Given how volatile the freight market  
was during the beginning of the pandemic, I knew  
we had to get Optoma on an annual fixed rate  
contract. Shippabo was there to help every step  
of the way. It was the only way I knew we could  
control our cost and increase savings. Shippabo  
made the contract negotiation process super easy  
and transparent.”

- Stephanie Lo, Optoma Head of Logistics

Shippabo also allowed Optoma Technology to  
organize data in a way that best suits the needs of  
their entire team. The platform provided everyone  
a central source of truth and clear understanding  
of shipment details in real-time.

Headquartered in the U.S., Optoma Technology is  
the global technology wing of Optoma Group and  
specializes in creating innovative visual display  
products.

## About Optoma Technology, Inc.

Creating cutting-edge technology – such as  
ProScene projectors and Creative Touch Interactive  
Flat Panel displays – Optoma’s wide range of  
products provide amazing viewing experiences for  
their audiences.

## From No Platform to Complete

## Shipment Visibility

Optoma Technology never had a platform to  
work with prior to selecting Shippabo as their  
freight forwarding and technology partner.  
Overseas agents managed the company’s  
bookings. During the pandemic, the company  
struggled with skyrocketing rates. They needed  
a freight forwarding partner that can offer not  
only competitive pricing, but also a way to easily  
track and share shipment information in one  
central location. Another major challenge was  
their internal manual processes. These can cause  
confusion and delays, especially when the business  
has partners that rely on real-time updates.

The company needed:

• Competitive rates in an uncertain market  
condition  
• A centralized communications platform for  
both internal teams and overseas partners  
• The ability to organize shipment details based  
on specific user needs  
• Automation for various manual tasks so that  
they can focus on growing their business

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## Wins with Shippabo

Stephanie Lo, Head of Logistics, shared her  
thoughts on how Shippabo impacted the business:  
“Shippabo has allowed me to minimize and  
streamline several processes. This means my  
time can be spent on other items instead of just  
mundane, monotonous tasks. All these with very  
good pricing and passing along savings to us when  
available.”

She adds, “In addition to the savings through the  
freight rates, we were able to optimize operations  
and help the company’s bottom line during those  
turbulent times. We've cut our manual processes  
in half because the platform offers a lot of  
automation in managing our shipments to where I  
don't need to worry about making bookings.”

Optoma also raved about the quoting and  
communication features of the Shippabo platform.  
They are happy with the flexibility of being able  
to use email or the platform. In addition, the  
shipments page allowed them to see all current  
and open shipments at a glance— organized both  
chronologically or by a personal, customized  
nickname given to each shipment.

Since using Shippabo, Optoma has been able to  
step back and take a bigger look at their supply  
chain and make better decisions. Their overseas  
team uses the Shippabo platform for maximum  
visibility from start to finish, with everyone on the  
same page.

## More Than Just Freight Forwarding

With Shippabo, Optoma Technology is able to take  
advantage of long-term savings, in any market  
condition, through our competitive rates and  
platform.  Being able to communicate and access  
shipment information with their suppliers and  
other supply chain partners is key to focusing on  
matters that will help the business grow.

We are able to make shipping and logistics easier  
by allowing importers to:

• Secure capacity online - request and plan for  
container space in advance to better manage  
costs  
• Gain SKU-level visibility - know what products  
are coming and when to quickly build a sales  
strategy  
• Go paperless - manage every shipment online  
and lessen carbon footprint  
• Centralize communications - one place to  
communicate with internal teams,  
suppliers,  
and external partners

Just like other Shippabo customers, Optoma  
has found that laying the right infrastructure to  
pre-plan bookings, centralize communications  
and automate processes helps deliver a better  
experience across employees and supply chain  
partners. In addition, having an organized platform  
for shipment data gave them all the right reporting  
required to manage the business and identify ways  
to reduce their cost to market.