Global interactive flat panel display provider saved $150K with Shippabo’s freight

Overview

"We saved over $150,000 by switching to
Shippabo through an annual fixed rate
contract. Given how volatile the freight market
was during the beginning of the pandemic, I knew
we had to get Optoma on an annual fixed rate
contract. Shippabo was there to help every step
of the way. It was the only way I knew we could
control our cost and increase savings. Shippabo
made the contract negotiation process super easy
and transparent.”

• Stephanie Lo, Optoma Head of Logistics

Shippabo also allowed Optoma Technology to
organize data in a way that best suits the needs of
their entire team. The platform provided everyone
a central source of truth and clear understanding
of shipment details in real-time.

Headquartered in the U.S., Optoma Technology is
the global technology wing of Optoma Group and
specializes in creating innovative visual display
products.

About Optoma Technology, Inc.

Creating cutting-edge technology – such as
ProScene projectors and Creative Touch Interactive
Flat Panel displays – Optoma’s wide range of
products provide amazing viewing experiences for
their audiences.

From No Platform to Complete

Shipment Visibility

Optoma Technology never had a platform to
work with prior to selecting Shippabo as their
freight forwarding and technology partner.
Overseas agents managed the company’s
bookings. During the pandemic, the company
struggled with skyrocketing rates. They needed
a freight forwarding partner that can offer not
only competitive pricing, but also a way to easily
track and share shipment information in one
central location. Another major challenge was
their internal manual processes. These can cause
confusion and delays, especially when the business
has partners that rely on real-time updates.

The company needed:

• Competitive rates in an uncertain market
condition
• A centralized communications platform for
both internal teams and overseas partners
• The ability to organize shipment details based
on specific user needs
• Automation for various manual tasks so that
they can focus on growing their business

Wins with Shippabo

Stephanie Lo, Head of Logistics, shared her
thoughts on how Shippabo impacted the business:
“Shippabo has allowed me to minimize and
streamline several processes. This means my
time can be spent on other items instead of just
mundane, monotonous tasks. All these with very
good pricing and passing along savings to us when
available.”

She adds, “In addition to the savings through the
freight rates, we were able to optimize operations
and help the company’s bottom line during those
turbulent times. We've cut our manual processes
in half because the platform offers a lot of
automation in managing our shipments to where I
don't need to worry about making bookings.”

Optoma also raved about the quoting and
communication features of the Shippabo platform.
They are happy with the flexibility of being able
to use email or the platform. In addition, the
shipments page allowed them to see all current
and open shipments at a glance— organized both
chronologically or by a personal, customized
nickname given to each shipment.

Since using Shippabo, Optoma has been able to
step back and take a bigger look at their supply
chain and make better decisions. Their overseas
team uses the Shippabo platform for maximum
visibility from start to finish, with everyone on the
same page.

More Than Just Freight Forwarding

With Shippabo, Optoma Technology is able to take
advantage of long-term savings, in any market
condition, through our competitive rates and
platform. Being able to communicate and access
shipment information with their suppliers and
other supply chain partners is key to focusing on
matters that will help the business grow.

We are able to make shipping and logistics easier
by allowing importers to:

• Secure capacity online - request and plan for
container space in advance to better manage
costs
• Gain SKU-level visibility - know what products
are coming and when to quickly build a sales
strategy
• Go paperless - manage every shipment online
and lessen carbon footprint
• Centralize communications - one place to
communicate with internal teams,
suppliers,
and external partners

Just like other Shippabo customers, Optoma
has found that laying the right infrastructure to
pre-plan bookings, centralize communications
and automate processes helps deliver a better
experience across employees and supply chain
partners. In addition, having an organized platform
for shipment data gave them all the right reporting
required to manage the business and identify ways
to reduce their cost to market.