# How Do I Respond to Messages Sent Using the Platform?

Written by [Bonita Fowlersmith](https://help.shippabo.com/authors/1290282)  
Updated at July 27th, 2024

## How to Get Help

If you still have questions or prefer to get help directly from an agent, please submit a request.  
We’ll get back to you as soon as possible.

We have a guide overviewing how to send messages within the platform, check it out [here](https://help.shippabo.com/messages/how-to-send-a-message-threads)!

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