Details for your Delivery - Shippabo

Details for your Delivery

Written by Bonita Fowlersmith

Updated at June 17th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.

We’ll get back to you as soon as possible.

Table of Contents

What to Expect Next:

If Shippabo is handling the destination delivery service for you, we'll follow your Standard Operating Procedure (SOP) to arrange delivery.

If you have your own preferred trucker, we've issued the Delivery Order (DO) to them, enabling them to arrange delivery according to the SOP you've established. As a courtesy, we will update them on the Last Free Day (LFD), but we won't have insight into the delivery status unless your team or the trucker provides us with updates.

Training Resources:

Where to Locate your Delivery Order in the Platform:

The Shippabo platform makes it simple to confirm whether the delivery order has been issued and to locate it. In your Shipments page, click on the Filters button. Scroll down to the section labeled “Docs/Releases” and select the Delivery Order field. This allows you to tailor your shipment view to include or exclude shipments with a delivery order.

To locate the delivery order, navigate into the specific shipment you’d like to locate it for. Select the Documents tab. You can now view the delivery order document, and download it if needed.

How to Know if a Delivery has Been Scheduled or Completed:

To track the status of your delivery, navigate to the Containers tab. Click on Filters, then Customize Columns. From here, browse the available delivery columns. You can toggle on the actual delivery date columns to add these data points to your current view. This will allow you to see which of your shipments have scheduled delivery dates or completed deliveries.

Where to Track the Last Free Day & Container Number:

Navigate to the containers tab, and press the filters button. Select the Customize Columns button, and type "LFD" to toggle on the Demurrage LFD column. This will allow you to view the last free day for all your shipments in one report. Follow the same process to view the Pick-up Number or gate-out dates for your containers.

A Quick Video Outlining the Above Training:

Your browser does not support HTML5 video.

How can we improve this article?

Share additional info and suggestions