Managed Shipment Lifecycles

Written by Bonita Fowlersmith

Updated at July 27th, 2024

Table of Contents

• Shipment Lifecycle: Planning
• Shipment Lifecycle: Request
• Shipment Lifecycle: Proposal
• Shipment Lifecycle: Pending
• Shipment Lifecycle: Booked
• Shipment Lifecycle: Transiting
• Shipment Lifecycle: Delivered
• Shipment Lifecycle: Completed

Every shipment has a lifecycle that is detailed in the Shippabo platform. This ensures visibility and predictability by allowing users to know where in the shipping process a shipment is.

In short, the lifecycles of a shipment are as follows:

• Planning
• Request
• Proposal
  • Expired
• Pending
• Booked
• Transiting
  • Arriving
  • Arriving Inland
• Delivered
• Completed

For those interested, this guide provides a little more detail on each step of the lifecycle.

Lifecycle indicators can be found in individual shipments in the “Overview” page, beneath the Shipment Timeline.

If a shipment is cancelled at any point during the shipping process, it will be marked as Cancelled.

Shipment Lifecycle: Planning

Shipments in the Planning phase of the lifecycle will have a shipment "file" created within the platform.

This is where a shipment will have an ID number assigned to it.

• Full container shipments will end with a C
• LCL / loose freight shipments will end with a P
• Air shipments will end with an A

Shipment Lifecycle: Request

When a shipment moves into the Request phase, that means our Operations Team is working with the Shippabo origin team to find the best possible option based on POL / POD and the cargo-ready date.

Shipment Lifecycle: Proposal

When a shipment is moved into Proposal that means our origin team has found a viable rate along with tentative sailing dates.

When your shipment has moved into this phase, a quote will be sent to you for your review and approval.

Please note that quotes are valid until the end of the current GRI period. If a quote is not approved within that timeframe the shipment is moved into the Expired phase.

Shipment Lifecycle: Pending

Your shipments will move into the Pending phase after you've accepted a quote.

Once accepted, our origin team will confirm space and work on securing a shipping order and booking.

Shipment Lifecycle: Booked

Once a shipment is Booked, that means that a shipping order has been confirmed and a carrier has been booked.

Sailing dates can be found in the shipment's history within the Shippabo platform, as well as on the Shipments page.

Shipment Lifecycle: Transiting

Once a shipment has departed it will enter into the following lifecycles:

• Transiting indicates the shipment has departed.
• Arriving indicates a shipment's ETA has occurred.
• Arriving Inland is for shipments that have rail transit and the ETA to the rail location has occurred.

Shipment Lifecycle: Delivered

Once delivery of a shipment has been confirmed it will be marked as Delivered.

Shipment Lifecycle: Completed

After a shipment is delivered and the invoice is sent out, the shipment will be marked as Completed.

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