User Roles & Permissions

Written by Bonita Fowlersmith

Updated at July 27th, 2024

Your Updated User Roles and Permissions

Your updated user roles and permissions area offers enhanced support and flexibility. Now, you can assign operations, admin, and financial roles to your team members within the platform.

How to View & Edit User Roles

To access all of the platform users within your team, press your profile icon in the upper right-hand corner, and select Team.

You will now see all of the members who have platform access within your company, along with the current role they are assigned.

Note: To have the ability to update a user's role, the user must currently be set as Admin.

To update the user role, select the role box next to the user's name, and press the arrows. You'll now see the role options that you have for this user.

As soon as you select the new role, you'll see a chart appear, containing all of the role options along with the specific access that each role entails. This chart will show you what role the member is currently assigned to, along with the role you are attempting to change them to. You can utilize the search bar within the chart to identify what roles have access to certain data. You can also scroll down to see the entire list of data points.

Once you've confirmed that the intended role is what you would like to assign the user, press “ Yes, Confirm”, and the change will be made.

Types of Roles

Viewer: A user with a viewer role has viewing access, but no ability to alter data within the platform. They can see active shipments and containers, team messages, shipping documents, and product data. However, they can't see any financial details like invoices or quotes, nor can they create or edit shared scheduled reports. This role is a good fit for a user who needs to monitor shipments and their estimated arrival times, but doesn't need to edit or change any data.

Operations: An operations role gives a user access to all shipping details, except for financial data such as invoices and quotes. Users with this role can create and edit shared scheduled reports, as well as modify all shipment details. This role suits team members who need to view and adjust all shipment details, without seeing the financial aspects.

Financial: The financial role provides access to all shipping data. Users with this role can edit shipping data and create or edit shared scheduled reports. However, they can't perform specific admin tasks like editing company account details or changing other teammates' roles. This role is perfect for team members who need to view and pay invoices.

Admin: The admin role gives full access to every detail in the platform account. This includes seeing all shipping and financial data and managing your company's account data. This role is ideal for the team member in charge of your account on the Shippabo platform. They'll also have the ability to change the role of every team member in your account.

Note: Your account must have at least one user in the admin role.

Specific Access Points for each Role

Feedback on the Article

How can we improve this article?

• Inaccurate - doesn't match what I see in the product
• Hard to Understand - unclear or translation is wrong
• Missing info - relevant but not comprehensive
• Irrelevant - doesn’t match the title and / or my expectations
• Minor errors - formatting issues, typos, and / or broken links
• Other

Share Additional Info and Suggestions

Notify me about changes

Cancel