How long does onboarding take?

Written by Bonita Fowlersmith

Updated at July 27th, 2024

Average onboarding takes 2-10 business days, depending on the complexity of your supply chain. When you begin the onboarding process, you can expect the following steps: Our team dedicated to onboarding will arrange a quick call with you to finalize the setup of your account on our platform and equip you with the necessary tools to start tracking your shipments. The onboarding process is intended to be easy to follow and user-friendly, and you can complete it at your own pace. If necessary, we can even onboard you within a single day. We also provide comprehensive training sessions to ensure that you are well-prepared to take full advantage of our software. To start tracking your shipments, you can begin the process in a matter of minutes. Simply upload your MBL or Container number and Carrier, click “Track,” and your shipment's tracking details will be available on the platform in just a few moments. This efficient tracking process allows you to effectively manage and monitor your shipments throughout their entire journey.

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