# Full Platform

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- **Dashboard & Insights**  
  This category includes guides on utilizing your dashboard functions, setting up and managing automated reports, creating custom views, and recording product information within the platform.  
  
- **Quoting & Shipment Overview**  
  This category provides guides on shipment health scores, the use of shipments and containers list, as well as filter functions. It also offers guides on the quotation process, from creating a new quote request to an overview of your shipment lifecycles.  
  
- **Customs**  
  This category offers guides on the customs procedure for your shipments, exploring topics such as Power of Attorney, ISF, viewing customs entry statuses, and best practices for your customs Standard Operating Procedures.  
  
- **Communications**  
  This category provides guides on using the platform's communication features, including sending messages, editing notifications, and utilizing the communication panel effectively.  
  
- **Individual Shipment**  
  This category includes guides on managing specific shipments, detailing how to update shipment details, assign delivery locations, update milestones, upload documents, and assign partners. This section also provides guides on managing your shipment invoices.  
  
- **Teams & Partners**  
  This category provides guides on expanding and managing your network within the platform, including adding partners, updating basic account information, and adding new team members to your Shippabo account. It also offers guidance on assigning appropriate roles to each team member.  
  
- **Milestone Based Guides**  
  This category will provide milestone based training guides, that are intended to follow the journey of a typical shipment's milestones.

- [You've Created a New Booking](https://help.shippabo.com/en_US/milestone-based-guides/youve-created-a-new-booking)  
- [Your Shipment is Booked](https://help.shippabo.com/en_US/milestone-based-guides/your-shipment-is-booked)  
- [Your Shipment Has Departed](https://help.shippabo.com/en_US/milestone-based-guides/your-shipment-has-departed)  
- [Details Ahead of your First Invoice](https://help.shippabo.com/en_US/milestone-based-guides/details-ahead-of-your-first-invoice)  
- [We've Issued your Arrival Notice](https://help.shippabo.com/en_US/milestone-based-guides/weve-issued-your-arrival-notice)  
- [We've Filed your Customs Entry](https://help.shippabo.com/en_US/milestone-based-guides/weve-filed-your-customs-entry)  
- [Details for your Delivery](https://help.shippabo.com/en_US/milestone-based-guides/details-for-your-delivery)  
- [Your Shipment is Delivered](https://help.shippabo.com/en_US/milestone-based-guides/your-shipment-is-delivered)

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