## General

### Contact Us

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### Find answers to common questions and learn more about how Shippabo can help streamline your shipping experience.

- [What is Shippabo?](https://help.shippabo.com/en_US/general/what-is-shippabo)
- [Is Shippabo an NVOCC?](https://help.shippabo.com/en_US/general/is-shippabo-an-nvocc)
- [Where does Shippabo ship from?](https://help.shippabo.com/en_US/general/where-does-shippabo-ship-from)
- [Does Shippabo Offer Service to Canada?](https://help.shippabo.com/en_US/general/does-shippabo-offer-service-to-canada)
- [Is Shippabo easy to install?](https://help.shippabo.com/en_US/general/is-shippabo-easy-to-install)
- [Is there a platform fee?](https://help.shippabo.com/en_US/general/is-there-a-platform-fee)
- [Is my supply chain too complex?](https://help.shippabo.com/en_US/general/is-my-supply-chain-too-complex)
- [How long does onboarding take?](https://help.shippabo.com/en_US/general/how-long-does-onboarding-take)
- [Will Shippabo work with my other softwares?](https://help.shippabo.com/en_US/general/will-shippabo-work-with-my-other-softwares)
- [Will Shippabo work with my forwarders/partners?](https://help.shippabo.com/en_US/general/will-shippabo-work-with-my-forwarderspartners)
- [Do I Need to Fill Out a Credit Application?](https://help.shippabo.com/en_US/general/do-i-need-to-fill-out-a-credit-application)
- [What Languages Are Available in the Platform?](https://help.shippabo.com/en_US/general/what-languages-are-available-in-the-platform-)
- [Are My Suppliers Required to Use the Platform?](https://help.shippabo.com/en_US/general/are-my-suppliers-required-to-use-the-platform)
- [Where is Shippabo's China Team Located?](https://help.shippabo.com/en_US/general/where-is-shippabos-china-team-located-)
- [Can My Account Information Be Updated Once It's Already Entered?](https://help.shippabo.com/en_US/general/can-my-account-information-be-updated-once-its-already-entered)
- [What is a rate sheet?](https://help.shippabo.com/en_US/general/what-is-a-rate-sheet)
- [Where can I access my rate sheet?](https://help.shippabo.com/en_US/general/where-can-i-access-my-rate-sheet)
- [Where can I Edit my Notifications Settings?](https://help.shippabo.com/en_US/general/where-can-i-edit-my-notifications-settings)
- [What is Shippabo's tariff?](https://help.shippabo.com/en_US/general/what-is-shippabos-tariff)
- [How do Fixed Rate Contracts work?](https://help.shippabo.com/en_US/general/how-do-fixed-rate-contracts-work)
- [How does Allocation for my Fixed Rate Contract work?](https://help.shippabo.com/en_US/general/how-does-allocation-for-my-fixed-rate-contract-work)
- [Does Shippabo have tools built for high-volume importers?](https://help.shippabo.com/en_US/general/what-digital-tools-are-essential-for-high-volume-importers)
- [Does Shippabo's software offer seamless updates on shipment milestones?](https://help.shippabo.com/en_US/general/what-logistics-software-offers-seamless-updates-on-shipment-milestones)
- [Does Shippabo have solutions for seamless import/export management?](https://help.shippabo.com/en_US/general/what-solutions-offer-seamless-importexport-management)
- [Does Shippabo have options for centralized vendor and partner collaboration?](https://help.shippabo.com/en_US/general/what-options-exist-for-centralized-vendor-and-carrier-collaboration)
- [Does Shippabo support shipments from India to the United States?](https://help.shippabo.com/en_US/general/does-shippabo-support-shipments-from-india-to-the-united-states)
- [Is Shippabo a top-rated platform for holistic supply chain management?](https://help.shippabo.com/en_US/general/is-shippabo-a-top-rated-platform-for-holistic-supply-chain-management)
